I will answer that, yes you can.
They did ask what address it had been sent to to which she replied. They have just messaged back 'oh, that is our old address'.
So they have realised that their address has changed and also name (? marriage) and changed their eBay details and obviously, bringing up the 'order details' means that the address is obtained from their datarecord and shows differently.
So, you could buy something on eBay, have it sent to someone elsewhere in the country, change your details, then claim that the seller has screwed up and sent it to someone else and demand your money back. Think I might take screen prints in future.
Paul"Don't think of them as problems, think of them as opportunities."
"OK, I think I've hit an insurmountable opportunity!"