goodlittlewifey wrote:I phoned them the other day, to get a quote , was quoted Ã‚Â£365, for fully comp, which we thought was brilliant, advisor had asked if we wanted key cover,misfuel, legal cover,personal accident, we chose our options, she then sent out the email, which disclosed that our policy was infact going to cost Ã‚Â£420 !!!!, no-one seemed to know why the price was different, one said it was for GUARANTEED COURTESY CAR !!!!!!!, thought you got a courtesy car when you had fully comp policy, one advisor said the extra was for credit arrangement fees, one of them that I spoke to said she was the person that originally quoted me, and basically told me I was misreading the quote, ???????!!!!!!, so I sent the quote back so she could look at it, she then said she apologised as she didnt make things clear in the email,
so the quote has definately changed from Ã‚Â£365 original quote given on the phone to Ã‚Â£420 sent in the email 10 mins after talking to her on the phone,
will we go with them now NO CHANCE, She also informed me the discount for being a club member is 4%, just incase anyone wants to know the discount
so now I,ve got to go check other insurance companies, the cover starts tomorrow,
why cant they tell you things right at the start, makes life a lot less stressful
Sorry to hear you have been having issues with getting your Quote from us, If there is anything I can do to help please PM me your Name and Postcode and the best number to call you on and the best time as well.