Today I tried to find out how much an exhaust might be for VeeKay. It used to be a simple task of a quick phone call, give car details and get a quote there and then.
I tried four online and six telephone outlets and in each case was required to give the car's details, as you'd expect but, out of a total of ten attempts to get a price I ended up with precisely one, the remainder refusing to give a quote until I'd "visited for a no obligation inspection" or words to that effect, also being asked for my e-mail address, facebook details, home and office addresses and home, office and mobile phone numbers as well.
In fact the idiot I spoke to at ATS told me that they couldn't quote without "inspecting" the car first as it was against elf & safety.
Is the whole of the UK retail sector one gigantic con and rip-off?
Mind you, the one quote I did get didn't fill me with confidence... Ã‚Â£385, but that includes a FULL 12 month warranty - wow.
I've since found two websites which have actually given me a price but my god, what a bother!