She thought she was deleting one but it was the whole album.....
Apparently this is not an unusual occurrence, as there's lots of posts about this on the 'net. However, we are struggling to find suitable recovery software, as there's loads out there and many that we've never heard of which could well be dodgy!
We've just tried Recuva which I have used before, but it's not "seeing" the phone as a location, although it's showing in "My Computer"
Has anyone had this sort of issue and/or can offer any good advice?!