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Ebay sale by Bermudan 75

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Bermudan 75
Hi folks,

I sold an item on Ebay earlier in the week and was paid by Paypal who took their £2-£3.

The purchaser has now sent me a message saying they don't want the item, it was not what they thought it was, (description was 100% accurate) and can they have their money back.

No problem but am I entitled to deduct the charges I have incurred from PayPal?

This is the first time I have sold an item on Ebay so am unsure about this.

Cheers

Mike
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Posted 27 Jun 2013, 20:47 #1 

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Duncan
I guess it depends on whether they have simply changed their mind because they made a mistake, or are claiming that it's not how you described it.
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Posted 27 Jun 2013, 20:52 #2 

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Bermudan 75
They changed their mind because they made a mistake, I was selling the item on behalf of her indoors,


Cheers

Mike
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Posted 27 Jun 2013, 21:05 #3 

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JakeWilson
As I understand it, if the refund is made through ebay and paypal, the fees are refunded!

That was quite some time ago though, so may have changed!

best of luck Mike!

Posted 27 Jun 2013, 21:08 #4 

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