Never come across such a difficult to deal with bunch.
Bought something on fleabay, and seller sent it with them. They collected it back on 11th, and finally tried to deliver today over a week later. I was out and they carded me. No prob I thought, I'll go and collect.
No contact number, no depot address. Go to the website, again no number. You have to email them to ask them to phone the delivery courier to ask about collection. Still no reply after emailing at half 1.
The card says they will attempt to deliver three times, then return to sender if no contact made, but then they refuse to allow you to contact them.
Frankly it's such appalling service, I wouldn't reccomend them to anyone. Makes HDN look professional, and that takes some doing!