75ZT CommunityA social community of enthusiasts, owners, appreciators and collectors. With expert knowledge of all things from MG to Rover and beyond.2011-07-31T09:53:15+00:00https://www.75ztcommunity.co.uk/feed.php?f=2&t=2776&mode2011-07-31T09:53:15+00:002011-07-31T09:53:15+00:00https://www.75ztcommunity.co.uk/viewtopic.php?t=2776&p=36258#p36258
]]>2011-07-30T09:39:41+00:002011-07-30T09:39:41+00:00https://www.75ztcommunity.co.uk/viewtopic.php?t=2776&p=36229#p36229
Zeb wrote:Just a quick update...today I got a phonecall from the tax office to discuss how I could set up an 'easy payment scheme' to repay them the tax that was written off when I won my appeal.....it was a short phone call..
Oh dear, all you've done now is to upset them again - I predict a full scale investigation into your financial affairs is just around the corner . . .
I think that'd be short too.....me not having any finances to speak of that is...
]]>2011-07-01T12:51:07+00:002011-07-01T12:51:07+00:00https://www.75ztcommunity.co.uk/viewtopic.php?t=2776&p=34558#p34558
Zeb wrote: Just a quick update...today I got a phonecall from the tax office to discuss how I could set up an 'easy payment scheme' to repay them the tax that was written off when I won my appeal.....it was a short phone call..
Oh dear, all you've done now is to upset them again - I predict a full scale investigation into your financial affairs is just around the corner . . .
]]>2011-06-30T22:37:41+00:002011-06-30T22:37:41+00:00https://www.75ztcommunity.co.uk/viewtopic.php?t=2776&p=34545#p34545But well done Zeb, they seem to be employing more morons by the day!
]]>2011-06-30T21:23:52+00:002011-06-30T21:23:52+00:00https://www.75ztcommunity.co.uk/viewtopic.php?t=2776&p=34540#p34540
]]>2011-02-08T09:25:18+00:002011-02-08T09:25:18+00:00https://www.75ztcommunity.co.uk/viewtopic.php?t=2776&p=25209#p25209 Took a week to get it sorted and have money returned.
Amazing how they can mess up so badly and then just rape you to get the cash back. She now has a 5k Tax Debt. The attitude of the Tax office was appalling too. The first member of staff my Wife spoke to told her - and I quote - "It's not my problem" yeah, very professional
]]>2011-02-05T21:56:47+00:002011-02-05T21:56:47+00:00https://www.75ztcommunity.co.uk/viewtopic.php?t=2776&p=25064#p25064 The problems arise with people who are in paid employment and who have their tax deducted by their employer, at the end of every tax year a reconciliation should be done by HMRC for every taxayer in PAYE employment to make sure they have paid the correct amount, if not they either get a bill for anything unpaid or a refund if they have overpaid.
The problem is the PAYE system is very old and relies on largely paper forms a lot of which are handed from employer to employee mid tax year and some not required to be sent in until after the tax year ends on 5 April
I am not defending HMRC,if they have had the information and left it until now to do something with it they should write off the debt in my opinion, but shoud they not refund those overpaid ? I aso think that had the country not been in as much financial debt then maybe a more common sense solution would have been found.
Secondly no one will ever convince me that contact centres offer good customer service they just save money for UK PLC as the staff who used to man a local tax office and offer a great service are no more, HMRC want everyone to do business via the contact centre and internet just like other organisations - at least the HMRC contact centres are in the UK for now !
There are lots of different circumstances why people pay the wrong amount and i will give below a couple of examples of those that are not the fault of HMRC:
someone leaves their job mid year and employer gives employee a P45 to take to the next employer but they lose it so new employer operates the wrong tax code resulting in a potential tax error come 5 April, the employer should also send a copy of the P45 to HMRC but do not always do so and anyway all this tells HMRC is that the employee has left the job not where they have moved to
someone has a company car say in May just after the tax year has started, the employer may just continue to stop tax pre the issue of the car and only tells HMRC at the end of the year when they send in their end of year returns, by this time there is already an underpayment of 11 months, and as the employer has until 19 May in the following year to send in their returns this incorrect code will continue into the new tax year. The employee could phone HMRC as soon as they get the car and ask for their code to be altered but not many people do this preferring to leave things to the employer and HMRC to sort out, this is a typical example of where HMRC will carry the can
Then we have a lot of dishonest people out there its fair game to cheat the taxman, cash in hand jobs, companies go bust and no returns get sent in, some companies may tell their employees that they are deducting tax and even issue payslips to show deductions when in reality nothing gets sent in to HMRC.
Even with the old system as said above HMRC should do a reconciliation for every taxpayer at the end of the tax year but that hides another problem, there have been staff cuts in HMRC in recent years even before the recent spending review and latest attack on staff numbers, i used to work in Cannock 5 years ago and we had over 70 staff, i returned there recently during the bad weather as i coudnt make it into Telford - only 4 staff remain
When the end of the tax year arrives there are literally millions of reconciliations to be done and no staff to do them, so ministers should stand up and be counted, these have gone unworked for a few years until now and following the development of an IT system in Telford they have all been done at a stroke causing all the recent problems
Telford has reduced from 2500 staff in 2005 to 1230 today and another 300 to go due to the recent spending review so whilst I am not saying that the public sector should be protected from cuts there does come a point when the service will be badly affected and the public will get poor service, the Govt of the day are always on a winner with this as they will just point the finger elsewhere when it is severe budget cuts that are one of the real reasons behind a lot of departments not being able to deliver what the public expect.
For the future a new system is being developed called RTI which stands for Real Time Information, then when someone leaves or has a company car HMRC will be told on line straight away rather than wait until the following 5 April and codes can be changed instantly, it should also cut down drastically on the amount of end of year under and over payments
]]>2011-02-03T21:10:52+00:002011-02-03T21:10:52+00:00https://www.75ztcommunity.co.uk/viewtopic.php?t=2776&p=24903#p24903
]]>2011-02-03T20:08:18+00:002011-02-03T20:08:18+00:00https://www.75ztcommunity.co.uk/viewtopic.php?t=2776&p=24893#p24893
]]>